Kellogg School of Management
Letting customers "try out" products virtually can give customers the confidence to take the plunge
It's crucial to reassess what you want to be doing instead of jumping at the first opportunity
There's often an opposing camp pushing for a "buycott" to support the company. New research shows which group has more sway
It seems counterintuitive, but there are times customers would rather pay a small amount than get something for free
Companies, take note—emotions like anger, fear, and anticipation can impact what ends up in consumers' shopping carts
By studying 200 million chess moves, researchers shed light on what gives players an advantage—and what trips them up
From being hired to getting a promotion, new research shows you may be penalized for disagreeing politically with the boss
It's not necessarily who you think
Too many leaders instinctively try to fix a crisis themselves. A U.S. Army colonel explains how to curb this tendency in yourself and allow your teams to flourish
A look at the social and psychological factors that can make networking uncomfortable and how to overcome them